Privacy and Data Policy
Updated on: 1 May 2025
NezertronixPro Limited (“NezertronixPro”, “we”, “us” or “our”) takes privacy seriously. This Privacy Policy describes how we collect, use, share and protect information when you visit our website nezertronixpro.click and use our AI trading platform, together referred to as the “Service”. Read this policy carefully; if you disagree with it, discontinue use of the Service.
1. Data We Gather
1.1 Details You Give Us
When you open an account or use the Service, we may obtain the following information:
- Identity information: your full name and date of birth.
- Contact information: your email, telephone number and home address.
- Financial information: broker API keys for read-only or execution access, investment choices and risk settings. We do not retain complete broker login details or card numbers.
- Account profile: your username, preferred trading approach and notification choices.
- Messages: communications sent through support channels or email.
1.2 Technical Data Collected Automatically
Using the Service also causes certain technical details to be collected automatically:
- IP address, browser and version, plus operating system.
- Visited pages, selected features, time on site and click activity.
- Device identifiers and mobile advertising identifiers when relevant.
- Information from cookies and tracking tools (see our Cookie Policy).
1.3 Data Supplied by Other Parties
Information may come from identity-check providers, fraud-prevention vendors and analytics partners. We may combine those details with existing records to improve security and accuracy.
2. Purposes for Using Information
We process collected information in order to:
- Open and administer your account and deliver the Service.
- Handle trading signals and automated orders through brokers you connect.
- Tailor the experience and present useful market information.
- Deliver service messages, including confirmations, trading notices and security warnings.
- Provide promotional messages where you consent or applicable law allows.
- Identify, examine and stop fraud or unlawful conduct.
- Meet applicable legal and regulatory duties.
- Improve, evaluate and build Service features using aggregated, anonymised information.
3. Processing Grounds for EEA and UK Users
For users in the European Economic Area or United Kingdom, personal data is processed on these legal grounds:
- Performance of a contract: delivering the Service requested by you.
- Legitimate interests: protecting the platform, preventing fraud and improving the product.
- Legal requirement: meeting financial-regulatory and tax obligations.
- Your consent: marketing and optional cookies, which you may revoke at any time.
4. When Information Is Shared
We do not trade personal data. It may be disclosed to:
- Service suppliers: cloud, email, analytics and support providers required by contract to keep information secure.
- Linked brokers and exchanges: only the API instructions needed to carry out the strategy you configured.
- Public authorities: where legislation, a court directive or protection of our rights requires it.
- Corporate transactions: during a merger, acquisition or asset transfer, provided the new owner continues to follow this policy.
5. Transfers Across Borders
NezertronixPro operates internationally. Your personal information may be sent to and handled in jurisdictions outside Nigeria, including the United States and countries within the European Union. Where applicable, suitable contractual safeguards are used for international data transfers.
6. Keeping Your Data
We keep personal information while your account remains open or for as long as needed to provide the Service. After closure, selected records may be retained for up to seven years to meet financial-regulatory requirements. Aggregated, anonymised analytics may be kept without a fixed end date.
7. Your Data Choices
Subject to local law, you may be entitled to:
- Obtain a copy of the personal information we hold.
- Ask us to correct incomplete or inaccurate information.
- Request removal of your personal data, sometimes called the “right to be forgotten”.
- Challenge or limit particular processing activities.
- Receive your information in a structured, machine-readable form.
- Revoke consent at any time, without changing the lawfulness of earlier processing.
To make a request, contact us at . We aim to reply within 30 days.
8. Protecting Information
Our safeguards include TLS 1.3 for data in transit, AES-256 for stored data, multi-factor authentication, role-based permissions and yearly independent penetration testing. No online system is entirely risk-free. Use a strong, unique password and turn on two-factor authentication.
9. Cookies and Similar Tools
Cookies and related technologies help us run and enhance the Service. More information is available in our Cookie Policy.
10. Children
The Service is intended for people aged 18 or over. We do not knowingly gather children’s personal information. If you believe a child has sent us data, tell us and we will delete it promptly.
11. Revisions to This Policy
We may revise this Privacy Policy from time to time. Significant changes will be communicated on the website or by email. Continuing to use the Service after the stated effective date means you accept the revised version.